Custom Solutions

Your business is unique. We believe your tools should be too. Using key metrics, T&E works with our clients to evaluate their needs and identify the support solutions right for them. Our specialists have more than twelve years of experience building custom tailored solutions that maximize process efficiency, data accuracy and client satisfaction for both large multinational companies and local/regional organizations.

We can provide customized processes, programs and services in the areas of:

  • Multilevel Help Desk Support
  • Transaction (Data Entry) Processing
  • Software Training Development & Delivery
  • User Documentation
  • Software Support Consulting

At T&E Associates we appreciate how rapidly the business environment can change, and the importance of building systems and processes that can grow and evolve with your organization. Our team never stops assessing the efficiency and productivity of our services. We actively seek out, identify and act on opportunities to innovate and improve the programs and processes involved in our services to ensure our clients are always realizing the most economies and efficiencies available.

Our commitment to outstanding Six Sigma quality and accuracy permeates everything we do. Let T&E Associates’ quality work for you.

We fully support and provide customized help desk, data entry, training, documentation, and consulting services for your system, including propriety systems and the following (Oracle, PeopleSoft, Business Objects, success factors, and Hyperion), among others:


Center of Excellence

T&E Associates currently proudly serves as a Center of Excellence (CoE) providing Help Desk Services, Data Entry, and Training Services.

What does it mean to be a Center of Excellence (CoE)?

A Center of Excellence is a team of professionals who collaborate to apply best practices around a specific focus area, driving vital improvements in business processes. Our CoE offers our clients:

  • Support services delivered by subject matter experts.
  • Guidance on applicable standards, methodologies and tools.
  • Shared Learning through training, skill assessments, and team building around a proven format.
  • Measureable, valuable results demonstrated with easy-to-understand output metrics.
  • Governance. CoE’s ensure that a business’s limited resources are allocated most effectively and create economies of scale in their service areas.

 

Six Sigma Quality

A Center of Excellence (CoE), T&E consistently delivers Six Sigma quality service.

What is Six Sigma?

Six Sigma is a business management strategy invented by Motorola in the 1980’s, then popularized by GE and subsequently adopted by many of the world’s leading businesses. The Six Sigma system seeks to improve the quality of process outputs by identifying and removing the causes of defects/errors and minimizing variability in processes.

How does Six Sigma impact me?

T&E Associates’ experience as a Center of Excellence and dedication to Six Sigma quality pay powerful and long-lasting dividends to our customers:



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